Page 36 - KCMO Parks Master Plan 2032
P. 36

DEPARTMENTAL
        DEP         AR       TMENT                AL


                                                                  indicative of overall staff opinion and sentiment,
        STAFF SURVEY                                              they do provide valuable insight.


                                                                  Respondents indicated that their top three
                                                                  things they liked the most about working for the
        SUMMARY                                                   Department are:

                                                                  1.  Retirement/Benefits
                                                                  2.  Working Environment
                                                                  3.  Working Hours
                                                                  It is not uncommon for these three areas to be
              One of the most crucial stakeholders in a park      common motivators or areas of satisfaction for
              master planning process is the department staff.    public parks and recreation departments.
              They know the park system better than any other
              group and spend the better partof their waking      In contrast, the top three challenges respondents
              hours making sure it operates as smoothly as        identified are:
              possible.  As part of this process, the consultant   4.  Not Enough Staff
              team developed a survey that all staff, both full   5.  City Processes
              time and part time, could take anonymously.  The    6.  Budget Too Small
              survey was administered through both paper and      Both city processes and budget are common
              digital versions during January and February of     challenges.  Staffing shortages are a newer
              2023.  During this period, 183 staff participated in   phenomenon that many agencies are struggling
              the survey, approximately 43% of the total 428      to overcome.   A big challenge for parks and
              department employees.  While these results          recreation agencies is the lack of work from
              are not statistically valid and thus not reliably   home, or work location, flexibility.  Whether












































       30      KANSAS CITY PARKS MASTER PLAN
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